Have your say on urgent care services in Sheffield

Closed 29 Mar 2019

Opened 4 Feb 2019


NHS Sheffield Clinical Commissioning Group (CCG) and its partners are asking the public to share their views on urgent care services in Sheffield via an online survey.

Why We Are Consulting

Between 26 September 2017 and 31 January 2018, the CCG ran a consultation on changes to improve urgent care services in Sheffield. After working with members of the public, partner organisations and clinicians to review all the feedback received, in September 2018 the CCG agreed to reconsider the urgent care proposals for minor illnesses and minor injuries and not to progress with the proposed changes to urgent eye care.

We are still committed to ensuring Sheffield people who have an urgent care need can access the right care, in the right place, first time. And we believe we can improve services to make them fit for the future for the people of Sheffield.

Since September we’ve been busy engaging people and we are also seeking the views of wider population, people who use the services, and those from harder to reach communities to really understand what the problems are before we look at possible solutions. We are grateful for the public’s on going co-operation, and encourage everyone to fill in our survey to help us design the best urgent care services for the people of Sheffield.

Following on from feedback from the last consultation, the CCG along with their partners have worked with members of the public and patients to develop the definition of urgent care. Urgent care means advice and treatment for illness and injuries for all ages, thought to be urgent (care needed within 24 hours) but not life threatening. In this definition, illness includes both physical and mental health conditions.

What Happens Next

The information collected via the new survey, along with findings from engagement work and the feedback collected in the original consultation, will help form possible solutions to help improve services. Before any potential changes are made to services, the public will be consulted.


  • All Areas


  • Anyone from any background


  • Keeping Healthy and Well, Accessing Care and Support
  • Children and Young People
  • Equality Hubs