Annual Gas Servicing Survey

Closed 31 Aug 2020

Opened 17 Aug 2020


As you know we visit every council home once a year to carry out a safety check to ensure that gas fires and heating systems are working safely so that you are safe from the risk of carbon monoxide poisoning. Gas Servicing is compulsory and we can take legal action against people who don't give us or our contractors access to carry out the work.

As part of considering some changes to the Gas Servicing process, we are conducting a city-wide survey of our tenants. The feedback that we are collecting will help inform any changes that we may wish to make to this Gas Servicing process in the future and ensure that we are doing all we can to meet our customers expectations and aspirations for this service.


  • All Areas


  • Black and Minority Ethnic People
  • Carers
  • Disabled People
  • General Public
  • LGBT – Lesbian, Gay, Bisexual & Trans People
  • Older People
  • Residents
  • Young People
  • Women


  • Council Housing