Customer Standards Review Consultation

Closes 7 May 2021

Opened 12 Mar 2021


As a Sheffield City Council tenant or leaseholder, what are the most important things you want from your landlord?  We are reviewing our ‘Customer Standards’ - these are our commitments to you - and we need to work with you to make sure we are delivering what matters most to you.  

We want to develop a set of Customer Standards that reflect your priorities. These Standards will then be used to measure our performance against and to report back to you on how we’re doing.

This survey is the first step along that journey. So please take time to complete it and let us know what you think, so that your views can help shape the new Customer Standards.

Give us your views


  • All Areas


  • Anyone from any background


  • Council Housing