Your Black Bin Collection Service - Tell us what you think

Closes 31 Mar 2023

Opened 4 Jul 2022


We want to hear what you think about your black bin collection service and what you think works well and what works less well with the service you receive.  

If you live in a flat and share your bins with other households, please complete this separate survey.

Please note that this form is not intended for specific service complaints or questions.  To make a service complaint of for further information, please visit or call Veolia on 0114 2734567

Why your views matter

As a service used by every household in the City, we know that your black bin collection service is really important to you.   We want you to tell us what you think about the service you currently receive and we will use the information you provide to help improve our services in the future.

This is an ongoing survey, which you can complete at any time.

Tell us what you think about your bin collection services


  • All Areas


  • Residents


  • Household Collection