Your Waste and Recycling Collection Service - Tell us what you think (Flats)

Closed 31 Mar 2021

Opened 10 Feb 2021

Results updated 15 Mar 2022



If you live in a flat and share your bins with other properties we want to know what you think about the bin collection services you receive.   We also want to hear from you if you are a landlord or managing agent with responsibility for managing the shared bins provided.

If you live in a house and have your own bins, please complete this seperate survey.

Please note that this form is not intended for specific service complaints or questions.  To make a service complaint of for further information, please visit or call Veolia on 0114 2734567

Why your views matter

As a service used by every household in the City, we know that your waste and recycling collections are really important to you.  We want you to tell us what you think about the service you currently receive and we will use the information you provide to help improve our services in the future.

This is an ongoing survey, which you can complete at any time.

What happens next

The 2020/21 survey is now closed. 



  • All Areas


  • Residents


  • Household Collection